Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Quick overview of our privacy practices
Your data is encrypted and stored on secure Australian servers
Manage your data preferences and opt out anytime
We never sell your personal information to third parties
Full compliance with Australian Privacy Principles
At LottoPicksAu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
We collect information you voluntarily provide when you:
When you use our platform, we automatically collect:
We may receive information from:
While we implement robust security measures, no system is 100% secure. We encourage you to use strong passwords, enable two-factor authentication where available, and report any suspicious activity immediately.
Under Australian privacy law, you have the following rights regarding your personal information:
Request access to the personal information we hold about you, including how it's used and who it's shared with.
Request correction of inaccurate or incomplete personal information we hold about you.
Request deletion of your personal information, subject to legal and regulatory requirements.
Request a copy of your personal information in a structured, machine-readable format.
Opt out of marketing communications and data processing for marketing purposes.
Lodge a complaint about our privacy practices with us or the Australian Privacy Commissioner.
To exercise any of these rights, contact our Privacy Officer:
We use cookies and similar technologies to enhance your experience on our platform.
We retain your personal information only as long as necessary for the purposes outlined in this policy and as required by law.
Basic profile and contact details
Purchase history and payments
ID documents and verification data
Preferences and communication history
Anonymized usage patterns
When data is no longer needed, we securely delete it using industry-standard methods to ensure it cannot be recovered or reconstructed.
Your personal information is primarily stored and processed within Australia. However, some of our service providers may be located overseas.
We may transfer personal information to service providers in:
When we transfer data overseas, we ensure:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
By continuing to use our services after changes are posted, you agree to the updated Privacy Policy. If you disagree with changes, you may close your account.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: 1800 MY LOTTO
Response Time: Within 30 days
Business Hours: 9AM - 6PM AEST
Privacy Officer
LottoPicksAu Pty Ltd
Level 12, 123 Eagle Street
Brisbane QLD 4000
Australia
If you're not satisfied with our response to your privacy concern, you can lodge a complaint with:
Website: oaic.gov.au
Phone: 1300 363 992
Available at oaic.gov.au
GPO Box 5218, Sydney NSW 2001